Help Center

Frequently asked questions

Everything you need to know about filing with TaxFilo.

What documents are required for ITR filing?+
Typically your PAN, Aadhaar, Form 16 (for salaried), bank statements, Form 26AS/AIS, and proofs for deductions. For capital gains you'll also need broker statements. Our dashboard lists exactly what your selected service needs.
How long does filing take?+
Basic salaried returns are usually filed within 24–48 hours of receiving complete documents. Capital gains, F&O and business returns may take 2–3 working days depending on complexity.
Is my data secure?+
Yes. Documents are uploaded through authenticated access only, stored privately on the server, and are visible only to you and your assigned tax expert. We never share your data with third parties.
Can you file GST returns monthly?+
Absolutely. Our GST Monthly plan covers GSTR-1 and GSTR-3B filing with reconciliation and due-date reminders so you never miss a deadline.
Do you support stock market and F&O cases?+
Yes — we handle equity, mutual funds, intraday and F&O, including turnover computation, audit applicability, and loss set-off & carry forward.
Can I chat with a tax expert?+
Yes. Once you sign up, you get a built-in chat with your assigned expert right inside your dashboard, plus the option to book a call.
How do payments work?+
You pay securely online via UPI, cards, net-banking or wallets through Razorpay. A receipt is generated instantly and your payment status updates in your dashboard.
Do you provide invoice/receipt?+
Yes — every successful payment generates a downloadable receipt, and GST invoices are available for business clients.
Do you handle tax notices?+
Yes. Our Notice Assistance service covers 143(1), 139(9), 143(2) and other notices with expert drafting and response filing.

Still have questions?

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